• accommodation ,half board (breakfast buffet, buffet dinner)

• use of thewellness island (adventure pool, thermal pools, sauna, infrared sauna, bio sauna, log sauna, steam cabin, salt cabin, fitness room), seasonal swimming pool and giant slides (Anaconda slide for children over 8 years old, kamikaze slide for children over 14 years old) in the park,
• visits to the Spa Cave on Monday-Saturday from 13:00-17:45 for respiratory rehabilitation
• breathing exercises in the spa cave (on opening days)
• morning gymnastics
• water gymnastics
• bathrobe use

• childcare and activities at the Tapolca Pocak Club,
• Play houses
• playground in the garden, trampoline
• seasonal beach volleyball court, beach football pitch
• current Pelion programmes available by clicking here)

• free WiFi access throughout the hotel,
• parking,
• service charge,
• VAT.

• From 1 September 2021, in accordance with current legislation, accommodation providers in Hungary will be required to record all guests' personal data, as defined by law, through the use of a document scanner upon arrival. Accepted documents for Hungarian citizens: identity card, driving licence, passport. The regulation applies to all guests, and from 1 January 2023 children will also be required to present a photo document in order to use our services. For more information: vizainfo.hu/vendegek
• According to the Government Decree 450/2023 (X. 4.), which entered into force on 02.01.2024, a non-reusable product subject to a mandatory return fee is subject to a return fee of HUF 50 per item. The Regulation applies to metal, plastic and glass beverage containers in consumer packaging with a capacity of 0.1 to 3 litres. More information: https://repont.hu/hu/fogyasztoi-visszavaltas
• Tourist tax rate (from 18 years) 790 HUF / person / night, which is not included in the room rates and is payable on the spot.
• Parkingis available free of charge in our private car park for 228 cars and 3 buses

• Check-in and check-out: rooms can be occupied from 14.00 and left by 10.00 on the day of departure
• Late check-outs, subject to availability, click here for details.

• Meals: the price of the meals (buffet breakfast and dinner) included in the above special offer is 2025 (the amount is already included in the price):
  • 12 500 HUF/adult/night, and
  • for children (4-11,99 years): HUF 6 250/child/night.

• The Classic rooms do not have a balcony and are equipped with all the facilities of a Double room.
• A limited number of rooms are available, subject to availability, by prior arrangement and reservation.
• Room surcharges . These room types are: connectingfamily room, junior apartment, luxury apartment. Special room types are available in limited numbers and can only be booked by prior arrangement.
• Reductions for children:
  • 0-3,99 years: free board and lodging in parents' room with extra bed or cot
  • 4-11,99 years: 50% discount on adult rates for sharing room with parents and extra bed
  • Children over 12 years pay adult price.

• Claim your HH Individual Frequent Flyer Card, which can save you 10% on future bookings in the form of a points credit.
  Please note that in the context of special promotions, points credited to the loyalty card and the use of point redemption are sometimes excluded, so certain offers cannot be combined with other promotions and discounts!
• Pets: allowed with restrictions (please contact rezervacio@pelion.hunguesthotels.hu for details)
• Our hotel is a non-smoking hotel!
• Prices are subject to change depending on availability.

Now in April it's double the price at Pelion!

• Guests who stay at our hotel during the month of April will receive a double points credit on their Hunguest Hotels individual loyalty card after their stay, so instead of 10%, we will credit 20% of points for bookings made between 1 April and 30 April 2025!

• Payment terms in non-priority period
  payment is due on arrival on the spot (cash, MasterCard, Visa, Meastro, American Express, or a SZÉP or Hunguest Hotels loyalty card in the Guest's name).
  If you order the hotel services without paying a deposit, our hotel reserves the right to request payment for the hotel services ordered at the latest upon arrival.
  Payment by bank transfer is due within 5 working days of booking.
• Payment terms during priority periods
  Easter weekend, Pentecost weekend, summer period: 01.07.01. - 31.08., autumn and winter school holidays, Christmas, 50% deposit to confirm the order within 5 days after booking.
  New Year's Eve 30.12-02.01 100% deposit to confirm the order within 5 days after booking)

Our banking details are as follows:
Company name: Hunguest Zrt. Hotel Pelion
Account Manager Bank: ERSTE Bank Zrt. Budapest, 1138 Budapest, Népfürdő u. 24-26.

Account EUR
IBAN (EUR): HU54-11600006-00000000-77650270
S.W.I.F.T._GIBAHUHB

• the 7th day before arrival at 14:00, in case of cancellation or no-show after 14:00, the penalty is 50% of the ordered service, but at least 1 night's room rate as stated in the confirmation.

Cancellation fee in priority periods

• For the Easter weekend, Pentecost weekend, the summer period (07.01 to 31.08), autumn and winter school holidays, and Christmas, the deadline for free cancellation is 14:00, 14 days before arrival. In the event of cancellation or no-show after this time, a penalty of 50% of the ordered service will apply.
• For New Year’s Eve stays (30.12 to 02.01), the deadline for free cancellation is 14:00, 30 days before arrival. In the event of cancellation or no-show after this time, a penalty of 100% of the ordered service will apply.
  

For online payments, the payment and cancellation terms and conditions apply according to the discount/payment method or promotional code selected. Cancellations will only be accepted in writing.