A 25% deposit (bank transfer or credit card deposit) is required to guarantee your reservation. Please pay the deposit to our hotel within 7 days of confirmation or guarantee the reservation by providing your credit card details.
The remaining balance is payable on the spot, upon arrival, thus avoiding any additional waiting time at check-out.

Bank details:

RELAX Gastro & Hotel GmbH.
Steiermärkische Bank und Sparkassen Aktiengesellschaft
IBAN AT82 2081 5000 4129 0784 BIC STSPAT2GXXX

Cancellation policy:

If cancellation or amendment is made at least 14 days before the arrival date, no cancellation fee will be charged.

If cancellation is made less than 14 days before the date of arrival, 25% of the total amount of the reservation will be charged.

In case of no-show, 25% of the total amount of the reservation will be charged.